Welcome to CtrlF5.me
The purpose of this site is to Refresh me on tips and tricks I have found out along the way in my career in the IT Industry. There will also be posts on technologies I stumble across and any other information that I feel might be relevant to me in the future… and hopefully relevant to you also!
Who am I?
I am Phillip Scott, and I’m Head of IT Operations for a global company. Please note that the views and expressions on this site are my own and not of my employer’s!
With over 15 years experience in the IT industry, starting from an IT Traineeship and progressing through the ranks in Desktop Support, System and Network Administration to Infrastructure Manager, and now Head of IT Operations, I have built up quite a fair bit of knowledge in many areas. This site will be my own personal Knowledge Base and will hopefully be helpful to you too!
Outside of work, I enjoy taking the occasional photo, going for the odd run, spending time with loved ones and most importantly… challenging myself with new problems and using technology to overcome them.
What am I about?
Today, my challenges as Head of IT Operations are now more focused on process and service improvement and I am loving it. Fine tuning our service to make it the best it can be ensuring we are providing value to the business. Working to build ITIL and Service Management practices into a globally disperse team, while also managing an Agile Project Delivery team to continue to deliver new technology to the business.
If you would like to get in contact, please view Linked In profile.